Become the manager your people love working for
Own your leadership
Transition from individual contribution to leading people.
This engaging year-long program provides content, tools, and coaching to help current, newly promoted, and future people managers gain a consistent understanding, language, and accountability framework.
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Monthly Live Online or On-Demand Training
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Regular Virtual Peer Cohort Meetings
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Real World Resources, Tools and Application
Why do your managers need this?
Most organizations promote managers because they’re effective individual performers, but they often lack the practical skills, confidence and appropriate mindset to lead people effectively. They’re running from crisis to crisis, uncertain of how to lead and empower people to get results.
The Vivero Leadership Management Training provides a solid foundation for managers to transition from individual contribution to leading people. This engaging year-long program provides content, tools, and coaching to help current, newly promoted, and future people managers gain a consistent understanding, language, and accountability framework.
The 4-Phase Management Training Journey
Phase 1
Participants complete a pre-training management audit, designed to get maximum training value, followed by a full-day Management Foundations training which quickly builds a solid and consistent understanding of management.
Onboarding & Full Day Training (September): 
Phase 2
Each month, the program provides two virtual opportunities for ongoing management training and professional development. Participants will access live training content sessions (which will also be available on-demand), followed later in the month by a live peer cohort for management coaching and real-world application.
Management Fundamentals and Peer Cohort (Months 1-12)
The Management Blueprint (March): Phase 3
Participants create a personalized management plan to share with direct managers ensuring alignment and accountability.
The Leadership Scorecard (Continuous): Phase 4
A tracking system allows managers to examine their weekly management rhythms and make necessary adjustments.
Monthly Manager Training Overview
We respect your team’s time. The program is designed to provide practical knowledge and tools while requiring only 1.5 hours per month of formal engagement:
Week 1 - First Thursday of each month (Learn): 45-minute virtual training module.
Weeks 2 & 3 (Do): Apply learning to their actual jobs and capture impact and challenges.
Week 4 (Review): 45-minute live interactive virtual peer cohort session for coaching and discussion facilitated by a Vivero Success Manager.
Management Training Schedule
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All members from your organization will participate in a 30 minute Onboarding call with your Success Manager. Learn about navigating trainings and cohorts, setting expectations, Q&A
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Defining Management, Dynamics of Influence, Mindset, Context, 360° Management, Schedule, Meetings, Scoreboard
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First Monthly Online Peer Cohort Meeting
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Influence: Building relational equity, formal and informal authority.
Coaching: Adopting the mindset of a coach (encourager, teacher, and talent maximizer).
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Talent Assessment: Recognizing Gaps: auditing the team's and individuals’ current skills to identify hidden gaps.
Hiring & Onboarding Right: Spotting the right cultural fit and building a first-90-days onboarding experience that actually sticks.
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Stance - Choosing Your Approach: Meeting your people where they are.
Clarity and Expectations: Using a Scoreboard (metrics and reviews) to track progress without "secrets."
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Advanced Communication in-person training option in Franklin, TN.
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Listening and Communication: Learning to listen for understanding.
Conflict: Diagnosing relational systems and using the "Awareness Wheel" and "Listening Cycle" for better conflict resolution. Tough Conversations: Techniques for giving and receiving difficult feedback with clarity and care.
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Coaching vs. Compliance: Drawing a clear, objective line between helping someone improve and putting them on a formal performance plan.
Burnout Defense: Recognizing the early warning signs of exhaustion in a high-velocity environment and proactively managing workload boundaries.
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Building and Encouraging a Feedback Culture: Feedback Code, Listening without judgement, Stance, etc.
Self-Development: Working from your Sweet Spot and owning your career and development.
Responsible Risks: Make decisions without all the details and the facts (moving forward and tolerating risks).
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New Stance (with Clients, Team, Superiors and Peers).
360° Management: Clear communication channels up, across, and down.
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Protecting Your Schedule: Practical strategies to manage your own time and calendar while remaining available to your team.
Team Meetings: Focuses on the practical mechanics of management, including establishing highly effective 1-on-1 and team meeting cadences.
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Making the Scoreboard Matter: Connecting the Dots. Why metrics matter to the company, client retention, and profitability. Helping your team understand how daily efficiency directly ties to profitability
Tracking and Measuring: Taking the big picture and making it applicable to everyday work.
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Communication with Clients: Learn how to navigate your new role as the person in charge of addressing client issues by communicating your authority, expressing empathy and also learning how to stand your ground.
Conflict with Clients: How to deal with angry and frustrated customers. Master the art of knowing when to escalate and issue and when to diffuse.
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HR Guardrails: Understanding the challenges that require you to pull HR into the room immediately to protect the company and the employee.
The Paper Trail: How to document performance issues objectively, fairly, and clearly—removing subjectivity from the equation.
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Collaboration and “Teaming”: Listening for Understanding and Getting on the Balcony.
Leading Through Friction: Guiding your team through organizational changes, process pivots, and shifts without losing trust.
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Online Graduation Option
One membership, endless possibilities
Your Manager Training Small Group annual membership includes up to 5 seats and can be paid in one installment of $16,200 or monthly payments of $1500/month. As a member, you gain access to the Management Foundation Training Program, monthly management training, a peer cohort for coaching and accountability, practical management blueprint tools, live, virtual and in-person events and a wealth of resources and exclusive content tailored to managers like you (annual subscription is required).
We help you develop the mindset, disciplines and behaviors to empower a self-motivated team that’s accountable for their performance.
Build comprehensive management skills through relevant training, engaging peer discussions and expert coaching
Access a library of management tools and resources
Complete individual management blueprints and impact assessments
Deliver a consistent managment experience to your team.
We recognize that real transformation requires more than simply consuming information or gaining knowledge. Every leader is unique and needs a solid foundation of knowledge, practical application, observation, challenge and encouragement in order to truly trasnform their mindset and adjust behaviors.
Stop cloning and start owning your greatness
Learn how to equip and empower high performing individuals who perform at a high level, get results, while motivating and engaging their employees.